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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dusty Ford

December 9, 2025

1  out of  5
rating by Dusty Ford
"Avoid State Farm at all costs. Zero stars should really be an option. Rates continue going up and absolutely terrible coverage. They sent a 3rd party adjuster to look at my roof, admitted there is hail damage, but will only cover replacement of a couple turbine vents. If you ask for a State Farm adjuster to come out they will give you the run around for a couple weeks to finally say, nope sorry we've made our decision. I'll be finding cheaper coverage for my home and 3 vehicles elsewhere."
We responded:
"I'm sorry you we couldn't help, Dusty. I can assure you my office did everything we could to assist you, however those decisions are out of our hands. Home rates have increased over the last few rates due to frequent claim activity and every carrier in the state has followed that same rate path. Good news, our auto rates have actually decreased over the last 6 months. I tried calling this morning to review the claim decision with you and to see if there was room to offer additional assistance. "
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Bryan Magana

December 8, 2025

5  out of  5
rating by Bryan Magana
"Thank you Selene for a fantastic service! Selene was very helpful, professional and made the whole insurance setup process super easy. Thank you!”"
We responded:
"Thanks for the review, Bryan. We really appreciate it! "
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Steven Slaughter

November 25, 2025

5  out of  5
rating by Steven Slaughter
"Taylor with State Farm was super helpful. She answered all questions that I had. I insured both of my vehicles and my side by side. They have a great price on vehicle insurance. No way you can pass up saving money."
We responded:
"We finally to do business with our favorite delivery driver! Thank you for the business! We look forward to working with you! "
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Scott Taylor

November 18, 2025

5  out of  5
rating by Scott Taylor
"Anna was so helpful and knowledgeable of every question I had. I could not ask for a better Insurance Agent. Anna is definitely top shelf."
We responded:
"Hey Scott! Thank you for the review! Anna is amazing! Glad she was able to help you! "
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Marly Garrison

November 10, 2025

5  out of  5
rating by Marly Garrison
"Latonia at Reid Robertson State Farm was fantastic to work with! Very nice and happy to help. She responded within a few minutes every time I had a question."
We responded:
"Thank you Marly!"
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Terry Stewart

November 5, 2025

5  out of  5
rating by Terry Stewart
"Very friendly, very helpful"
We responded:
"Thank you for the reply, Terry! We are happy to work with you! "
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Catherine Murphy

October 31, 2025

5  out of  5
rating by Catherine Murphy
"The staff are very friendly and helpful. I recommend them highly."
We responded:
"Thank you, Catherine! We appreciate the kind words! "
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Joseph Pemberton

October 24, 2025

5  out of  5
rating by Joseph Pemberton
"Great experience. Everyone was kind and helpful. Thanks Courtney for your kindness"
We responded:
"Thank you for the review! It's always a pleasure helping you, Joseph! "
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Sydney Adair

October 24, 2025

5  out of  5
rating by Sydney Adair
"Latonia has been fantastic to work with! She is attentive and helpful at all hours. She gets me answers to my questions very quickly and explains things so it’s easier to understand."
We responded:
"Thank you for the review! We are happy to have your family's business, Sydney! We look forward to working with you in the future! "
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Brandi West

October 23, 2025

5  out of  5
rating by Brandi West
"Latonia has been extremely helpful with any needs that have arisen. She has answered questions promptly and given me great options! Thanks so much!"
We responded:
"Thanks, Brandi! Glad we can all agree that Latonia is AWESOME! :-) Thank you for the business! We really appreciate it! "
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Sharon Drake

October 21, 2025

5  out of  5
rating by Sharon Drake
"I inquired about insurance coverage for home and auto's x4 with Anna Holloway. The process was simple and quick. Anna was friendly, professional, and knowledgeable. She got back with me very quickly and I switched to State Farm the next day."
We responded:
"Thank you for the review, Sharon! We are lucky to have your business! We are here to help you anyway we can!"
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Lindsay Henry

October 17, 2025

5  out of  5
rating by Lindsay Henry
"We needed coverage for a commercial property. Latonia was able to get our quote and get coverage implemented in a very timely manner with excellent customer service. We always enjoy working with Latonia and appreciate how kind and professional she is."
We responded:
"One of your favorite customers! Thank you for the kind words! It's a privilege to help you and your family.. no matter the need! "
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Tasha Carter

October 7, 2025

5  out of  5
rating by Tasha Carter
"Anna was thorough and helpful!!"
We responded:
"Glad Anna was able to help you, Tasha! Thank you for the review! "
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Chelsey Phillips

October 7, 2025

5  out of  5
rating by Chelsey Phillips
"Anna is our agent. Very sweet and professional!!! She was so much help and got us taken care of with no stress. Thank you!!!"
We responded:
"Anna is great! We are happy that she was able to assist you! "
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ARPrinting Backup

September 30, 2025

5  out of  5
rating by ARPrinting Backup
"Anna did a great job helping us secure insurance fast and affordable!"
We responded:
"Thank you for the review and for the business! We really appreciate you guys! "
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Tamie Moore

September 29, 2025

5  out of  5
rating by Tamie Moore
"Had an accident in our vehicle. First one so we didnt know what to do in order to get our vehicle fixed. Courtney stepped right up and got our appraisal in with amount it would cost. Very, very. Very pleased. She is nice and polite when customers ask a lot of questions."
We responded:
"Courtney has been assisting customers for years when it comes to their claims. We want to make it as easy as we can for you! Glad she was able to assist you and help! That's our job! :-)"
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Marla Dewease

September 26, 2025

5  out of  5
rating by Marla Dewease
"My air conditioner leaked flooding my house. I was so upset. Courtney was so kind and reassuring that everything was going to be okay. She is wonderful at her job."
We responded:
"Thank you, Marla! Glad we were able to help you with getting your floors fixed! "
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Kaitlynn Crews

September 25, 2025

5  out of  5
rating by Kaitlynn Crews
"Latonia was a great help to me! The process was quick and easy and I ended up saving a couple hundred dollars PLUS added benefits!"
We responded:
"Sounds like a win-win! Thank you for allowing us the opportunity to cover your needs! We appreciate your business and look forward to working with you in the future! "
Profile photo of Beverly Carr (Prissy)

Beverly Carr (Prissy)

September 25, 2025

5  out of  5
rating by Beverly Carr (Prissy)
"Courtney has been an excellent agent through every experience we’ve had. Very knowledgeable and professional. From storm damage to our property to vehicle accidents such as a huge hole in our windshield while on vacation and even animals ravaging our truck. I always know that she will take care of whatever I need. It’s a great comfort to me to know that she is just a call away."
We responded:
"It's been a pleasure getting to work with you for all of these years. We really do appreciate your loyalty and business! Courtney is our GO-TO for all things claims and I know she has taken personal pride in getting to help her neighbor! "
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Robby Brown

September 25, 2025

5  out of  5
rating by Robby Brown
"Everyone who works there is knowledgeable and very friendly. While insurance is expensive, they saved me a considerable amount. Highly recommend"
We responded:
"Thank you, Robby. Glad we were able to save you some money and get you a little better coverage! We look forward to working with you!"
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Rebekah Whipple

September 24, 2025

5  out of  5
rating by Rebekah Whipple
"I had the best experience working with Anna! I was able to save us a substantial amount of money by switching to State Farm!"
We responded:
"Thank you so much for the review, Rebekah! "
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David Horton

September 23, 2025

5  out of  5
rating by David Horton
"Cane creek ate the prop off my boat motor and broke the prop shaft. I got an invoice on repairs to Courtney Rodgers, and had a check in hand within 24 hours! Thank you Courtney for taking care of that so fast."
We responded:
"Thanks for the feedback, David! When able, we always try and get you payment as fast as we can... that's one less thing to worry about in a situation like you found yourself in! "
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daniel heredia

September 23, 2025

5  out of  5
rating by daniel heredia
"We are so thankful to State Farm for helping us right away with our claim and for being so involved in getting our vehicle taken care of quickly. The support and attention we received made a stressful situation so much easier to handle. A special thank you to Courtney for being so helpful and communicative throughout the entire process! She made everything smooth and straightforward for us, and we truly appreciate her dedication and kindness."
We responded:
"Thank you, Daniel! Love that feedback! We work really hard at trying to make every claim as easy as we can for you! That's why you pay us! :-)"
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Tammy Grayson

September 19, 2025

5  out of  5
rating by Tammy Grayson
"Latonya has been Great to work with"
We responded:
"Thanks Tammy! We appreciate your business and we look forward to working with you! "
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Hannah Russell

September 18, 2025

5  out of  5
rating by Hannah Russell
"Elizabeth was fantastic. Offering multiple options, following up time and time again to make sure we had everything we needed to make an informed decision, and very professional. Highly recommend ask for Elizabeth she won’t disappoint you!"
We responded:
"Thank you, Hannah! Glad Elisabeth was able to help you! "